Privacy Policy - VIGOR Integral Health 

Last updated: 6 August 2026

Practice VIGOR attaches great importance to the protection of your personal data and the privacy of its patients. In this privacy policy, I transparently explain how your personal data is handled, which data is collected, why it is collected, and what your rights are under the General Data Protection Regulation (GDPR) and specific Belgian healthcare legislation. 

 

1. Who is the Data Controller?

The data controller responsible for processing your personal data is: 

• Practice Name: VIGOR 

• Responsible Therapist: Anuschka Verbeke (State-Registered Physiotherapist, cPNI, Biohacking, and Acupuncture Specialist)

• Address: Konijnenpad 10, 8310 Assebroek (Bruges), Belgium 

• Enterprise Number (KBO/CBE): BE0803.323.514 

• Email Address: info@praktijkvigor.be 

• Telephone Number: 0484/767828 

• Website: www.praktijkvigor.be 

2. Which Personal Data Do We Process and Why?

As a paramedical and holistic practitioner, Practice VIGOR processes personal data necessary for your treatment and administration. Both general personal data and special categories of data (medical data) are processed. 

Category 

Data 

Purpose of Processing 

Legal Basis (GDPR) 

Identification

Surname, first name, address, date of birth, gender, telephone number, email address.

Patient administration, appointment management, and invoicing.

Performance of a contract

Statutory / Legal

National Registration Number (Rijksregisternummer), health insurance fund details.

Processing of certificates and digital communication with RIZIV/NIHDI and health insurance funds via MyCareNet.

Legal obligation

Medical (Physiotherapy)

Medical prescriptions, anamnesis (medical history), treatment plans, progress reports.

The correct execution of the physiotherapeutic treatment.

Legal obligation / Vital interests

Medical (Holistic)

Lifestyle patterns, dietary habits, biohacking data, acupuncture diagnoses, external laboratory results.

Holistic analysis and optimisation within the framework of cPNI, biohacking, and acupuncture.

Explicit consent (Informed Consent)

3. How Long is Your Data Retained?

Practice VIGOR does not store your data longer than is strictly necessary to achieve the goals for which your data is collected, unless a statutory retention obligation applies. 

• Physiotherapy Medical File: In accordance with Belgian legislation (the Quality Act and RIZIV/NIHDI guidelines), I am legally required to retain your medical file for a minimum of 30 years from the date of the last patient contact. 

• Administrative and Accounting Data: In compliance with fiscal and tax legislation, these records are retained for 7 years. 

• General Contact Requests: If you do not become a patient, any data submitted via the contact form will be permanently deleted after 1 year.

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4. Sharing Data with Third Parties

Your data is protected under medical professional secrecy. Practice VIGOR only shares your data with third parties if it is legally required or necessary for your healthcare trajectory: 

With your referring general practitioner (GP) or medical specialist (via secure electronic networks such as eHealth or Hector). 

• With your health insurance fund for processing RIZIV/NIHDI reimbursements. 

• With external laboratories (only if you grant explicit consent within the context of cPNI or biohacking). 

• With data processors (such as software providers for patient management or accounting) who have signed strict data processing agreements. Your data will never be sold or rented to commercial third parties. 

5. Your Privacy Rights

Under the GDPR legislation, you have specific rights as a patient regarding your personal data: 

• Right of access and copy: You have the right to view your patient file and request a copy. 

• Right to rectification: You can request that incorrect or incomplete data be adjusted. 

• Right to erasure ("right to be forgotten"): This right is limited within the healthcare sector. Medical data subject to the statutory 30-year RIZIV/NIHDI retention period cannot be erased early. 

• Right to data portability: You can request to transfer your file to another healthcare provider. 

   

• Right to withdraw consent: For data processing based on your consent (cPNI, biohacking), you can withdraw your consent at any time for future treatments. 

To exercise any of these rights, please send a written request to info@praktijkvigor.be, accompanied by proof of your identity (a copy of the front of your identity card). 

6. Cookie Policy (Wix Website)

Our website www.praktijkvigor.be uses cookies to ensure the website functions optimally and to improve user experience. 

What are cookies?

Cookies are small text files stored by your browser on your computer or mobile device when you visit our website. 

Which cookies do we use?

• Essential / Functional Cookies: These cookies are technically necessary for the security, stability, and basic functions of the Wix website. Prior consent is not required for these. 

• Analytical Cookies (Optional): If you agree to this via our cookie banner, anonymous analytics are used to analyse visitor traffic and optimise the website. 

   

How can you manage cookies?

Upon your first visit to our website, a cookie banner will appear. You can choose to accept or refuse optional cookies. You can also adjust your cookie settings at any time via the settings of your internet browser. 

 

7. Security of Your Data

Practice VIGOR takes the protection of your data seriously and implements appropriate technical and organisational measures to prevent misuse, loss, unauthorised access, and unwanted disclosure. The Wix website is equipped with a secure SSL connection (HTTPS), and patient files are stored in software that complies with the highest medical security standards. 

 

8. Complaints

If you believe that Practice VIGOR is processing your personal data incorrectly or unlawfully, please contact me directly at info@praktijkvigor.be. 

 

You also retain the right to lodge an official complaint at any time with the Belgian Data Protection Authority (GBA / APD): 

• Address: Drukpersstraat 35, 1000 Brussels 

• Website: www.gegevensbeschermingsautoriteit.be 

   

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